cancel
Showing results for 
Search instead for 
Did you mean: 

Remove required email form field

Highlighted

Remove required email form field

Hello,

 

The industry I am in has regulations against having any form fields be required. Is there any way to have the email field not be required?

 

Thank you!

1 REPLY 1
CTCT Employee

Re: Remove required email form field

Hello @MeredithW161,

 

Thank you for reaching out to us. We understand how important it is to comply with industry regulations.

 

Since we primarily deal with email marketing, email addresses are a requirement for all contacts uploaded into our system. Whether they're added through a file, singularly, or via a sign-up form, email addresses are a must.

 

Email addresses are what also determine a unique contact, that way our billing can be as streamlined and accurate as possible, and to ensure that campaigns are being sent out in an orderly fashion.

 

You could potentially utilize a sign-up form from outside of our system, but we would not be able to import email-less contacts into your account.

 

If you have any additional questions or concerns, feel free to reply to this thread or create a new one, and we'd be happy to assist.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.