Hello - I am trying to send emails out to a distro list within our company, for example, one e-mail address will send out the email to 8 different people. I'm receiving a confirmation e-mail from the campagin but the e-mail is unsuccessful. Is there a way to get this to work?
An email address that sends out to multiple people is considered a role address. We don't allow role addresses in our system as they are proven to bring in elevated spam complaints. It's likely that all 8 of those people attached to that email address did not all personally say they wanted to join the mailing list. It would be best to collect individual email addresses from them.
Apologies for any inconvenience. Any questions let us know!