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Social share issues for newbie

New Member

Social share issues for newbie

New to CC but have managed to figure most issues out to date. I am however having issues with the Social Share and the content embedded within my FB and LI post. Seems the SS functionality keeps inserting some random comment (from previous post)  within my new post and not what I have inserted into the new post. When I look at FB and LI post of same, I have to delete the new post because its wrong. Help, thx  

1 REPLY 1
CTCT Employee

Re: Social share issues for newbie

Hello @jimm732

 

Thanks for joining us in the Community! We would be happy to look into this further. Have you tried creating your posts in an alternate web browser or in private viewing mode? Also, are you scheduling the posts to go out immediately or in advance? 


Brian_H
Community & Social Media Support

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