Showing results for 
Search instead for 
Did you mean: 

Suspended bounces

Regular Visitor

Suspended bounces

We just send our first email and seven address came back "Suspended" that we feel are valid.  Can we get these un-suspended?




Tags (3)

Re: Suspended bounces

Hi @DonaldB310 


Thank you for reaching out about your contacts. For the security of your contacts would suggest not posting their email addresses here in the community. Instead, for future reference if you are working with seven contacts or less please email us at social_support(at)constantcontact(dot)com for further assitance. However if the amount of suspended contacts is larger than seven, please call into our Deliverability Support directly. In the meantime we were able to remove the bounce status on the email addresses you have provided. I hope this helps!

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.