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Targeting based on Purchase History

New Member

Targeting based on Purchase History

Is there a way to send certain emails to certain customers in my email list based on their purchase history?

CTCT Employee

Re: Targeting based on Purchase History

Hi @SamanthaT986!


That is a really great question! My recommendation, to be able to accomplish sending certain emails to certain customers, would be to use Tags! Here is a brief tutorial on how to utilize tags to segment your lists! This community post also shows how you can narrow by tag when sending an email! You can tag those customers that made a purchase from you, and send targeted emails directly to them. If you have any further questions about tags, feel free to reach out again here in the Community, or you can contact us by any of these other methods!


Gwendolyn B
Customer Engagement Specialist
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