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Where is your customer service chat?

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Member

Where is your customer service chat?

I used to be able to chat when I had a question but now I can't find that option. I need to know how I can review my activity back longer than a month.
1 REPLY 1
CTCT Employee

Re: Where is your customer service chat?

Hello @KaceyR3 ,

 

Thank you for reaching out to us. I apologize that this has not been easy to find. In order to start a chat with one of our support reps, click on the question mark symbol in top right corner of your screen, when logged in. This will bring you to our Help Center, where you will see the ability to start a chat on the right side of the screen.

 

Here are some screenshots to help guide you:

 

Step 1

help_center_1.png

 

Step 2

help_center_2.png

Jonathan Rich
Community & Social Media Support

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