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alt text doesnt show in emails?

Occasional Visitor

alt text doesnt show in emails?

When we compose our newsletters we use Alt text at our pictures. The strange thing is that in the actual email if the picture is not yet downloaded or even if it is during mouse over only the url of the link is shown, not the Alt text.

What do we do wrong?

Thanks for your help!

Dirk & Svetlana


Re: alt text doesnt show in emails?

Hello @DirkA29,


Thank you for reaching out to the Community with this inquiry. We would need a little more information to troubleshoot. Can you tell me the name of the campaign you are working on where this is happening? Also, when you test the e-mail what clients (Gmail, Yahoo, Outlook, etc.) are you viewing it in?


If you don't feel comfortable posting this information publicly you can reach out to us at social_support(at)constantcontact(dot)com.

Nick S.
Social Media & Content Manager

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