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auto cancellation on my account & billing page issue

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Frequent Visitor

auto cancellation on my account & billing page issue

Hi my account is

I just made a new account and tried to purchase the package but it doesnt go to the next page after entering the info of credit card/billing info.

 

Also i recieved an email saying that I wanted to cancel my account which i never did.

I re-logged in to reactivate but still saying its cancelled account. Please fix it asap my company is wanting to use constant contact starting next week. otherwise we would have to look for other brands. 

1 REPLY 1
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CTCT Employee

Re: auto cancellation on my account & billing page issue

Hello @user450317,

 

Based on the circumstances of trying to access the billing page and activate the account, I'd recommend reaching out to our Account Review team.

 

If you need assistance with anything else, feel free to reply here and we'd be happy to assist.


William D
Community & Social Media Support

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