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bounces

How are soft bounces reported?

1 REPLY 1
Moderator

Re: bounces

Hi @AmyH658 

 

That's a great question! Soft bounces are tracked in our system and categorized as Mailbox Full or Vacation/Auto-Reply. While on the other hand, hard bounces are marked as Non-Existent, Suspended, and Undeliverable. Here is an article from our Help Center that helps go over these different types of bounce categories.


Frankie P.
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