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free test signup

Solution Provider

free test signup

Free test page is not intuitive at all. If one is not familiar with your program it is diffcult to figure out how to come back to site if one wants to do this later, what to click when the free test page opens and the sample newsletter page in beginning is not labeled as sample and you try clicking all over the **bleep** page. Obviously you never tested this with a person who is not familiar with your landing page. I suggest you do that
1 REPLY 1
CTCT Employee

Re: free test signup

Hello @ZigmundS4,

 

Thank you for reaching out to us. I'm sorry you experiencing issues while navigating through our program. If you are trying to access any emails that you have created or wanting to create new emails, you can view your ''Campaigns'' tab. This tab will contain all of your previously created and will allow you to manage them within that page. You can also access any previous drafts if you happen to have some changes that you are trying to make to an email that has already been created. I apologize for any confusion while navigating through the system. Please let us know if there is anything we can help you with to get familiar with the system, we'd be more than happy to help. Keep in mind that you can also reach out to one of our Support agents through a phone call and chat with someone live. Here is their hours of operation and contact phone numbers. 

Tiago_R
Community & Social Media Support

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