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Great question! We actually have a few different ways you can upload contacts to your account.
You'll want to start by logging into your account and clicking on the contacts button to the left side:
You will then see an Add Contacts button on the right:
Once you click this button you will then see the different options to upload:
I hope this helps!
I have all of my contacts saved as excel CSV files and need help importing them so I can send out an email blast. Can you please help? Thank you, **Removed By Moderator**
I am sorry to hear you are having trouble importing your contacts. If your contact list is already in CSV file you should be able to upload right to your account. One thing to check ahead of time is that your file is formatted correctly. You will want your contact information run left to right with each column being a different piece of information.
To import your file:
If these steps don't seem to be working for you please let me know what is happening!
You absolutely can add contacts to your account by uploading the CSV file! One thing you will want to confirm in your file is that each contact is on their own row. You can have as much contact information as you would like but you will need at least first/last name, email address or social profile to bring them into your account.
Make sure you have your file saved on your computer and then click the Contacts button on the left of your account. Choose "Add Contacts" and "Add from file". Use the browser button to choose the file on your computer and then click "Continue". The next screen is where you will label your data. Choose from the drop down for each row or if you do not want to import that row of information keep the label as "Select a field". Click "Continue" when you are done labelling and then use the blue plus signs to add lists or tags. A list is where the contacts will be saved in the account and a tag is a way of labelling the contact internally. You can send to a list but narrow down by a tag. Once complete you can choose to import!
I am trying to import a list of emails but when the import is done other fields appear such as "first name". How can I import just the email?
Great question! First you'll want to make sure each column of your spreadsheet contains a single type of information. For example, email addresses should be in a single column and not combined with anything else such as first/last names.
Second, during the import of your contacts, you'll need to label the field names of the columns. So the column containing email addresses needs to be labeled as such. For any columns you do not want to import (such as first name) just click the drop-down arrow to change the field name to Do not import:
Columns labeled Do not import will not be added to your account. I hope this helps!
Thank you. Great information.
The he weird thing was, I was only importing (copy/paste) one column. I guess CC was matching "first name", etc. from other lists containing the same email?
That is correct -- if the contact already resides in your account and already includes the first name as part of the contact details. Every contact in your account has its own "contact record" and can reside on multiple email lists.