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Some customers are seeing intermittent errors when attempting to upload a new image or insert an image into their email. While we look into getting this fixed we have found if you try to reattempt your previous action, the image will be visible. We apologize for this inconvenience.

how to embed video in an email?

CTCT Employee

Re: how to embed video in an email?

Hi @SPCCustomizedTraining,


That's a great question! Because embedding a video directly into your email campaign can increase the chances of it not getting delivered (some Internet Service Providers (ISP's) block video attachments and some email clients can't play videos), you'll want to instead insert a link to your video. Because of this the video will open and play in another window.


Nichelle M
Community & Social Media Support

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