Ability to add or remove guests after someone has registered

0 Votes

I wish I could add an additional attendee un the edit registration details. Being able to do so would be tremendous!!!!!! I now have to delete and re create the registration info. So that I don't have 2 entries for the same school only because they want to add another participant

12 Comments
RIBGHAdmin
Participant
I'm managing a golf tournament and I need to be able to add player information when people register and fail to understand how to do it themselves. As of right now, if a person registers, I can't add additional players. Not helpful.
writing-rabbit
Frequent Participant

I need to be able to add a guest to a registration after the person registered.  When will this be possible?

KACC-NH
Regular Participant

I can't believe it's not possible to add a guest after a person has registered. Circumstances change. Sometimes someone can't make it, sometimes someone else can. It's stupid that I have to cancel a guest reservation and re-enter all the info again, just for a change. If things change after that, i have to do it all again. That's not user friendly.

NormS54
Regular Participant
I find it disappointing and frustrating that you limit the editing that can be performed on the subject content. It's bad enough that you do not permit the registrant to change his/her details, but to not allow the site manager to do so is unacceptable. So in order to reduce the number of guests per the member's direction, I must cancel and reregister the member to accomplish that. That's disgusting!
JonM
Participant

It's almost 2021 and yu can't add a guest or teammate to an already registered person!! LOL! I'll be looking for another solution. You have been dealing with this since 2015!!

JohnN566
Member

I agree!  I have Constant Contact reach out to me asking for advice for improvements.  (What for?  Improvements are not made.)  However, JonM sums it up best!  Wow!

Cedric
Participant

We also need this feature.

- We need to be able to add paid registrants or volunteer manually in the backend. CC advised me to add the payment at the door options to register volunteers guest manually in the front end, but now regular registrants are using it while we actually want them to pay online... Quite a pain to manage.

- We need to be able to add or remove guests from registrants entry. There's is no option to remove guests after we issued refunds.

JohnN566
Member
For the kind of money CC charges and all of these fees, your IT department should figure out how to let meeting providers edit and update registrations including number of attendees without having to deleted current registrations and add them back to the roster. This is 2022.
EconClubFl
Participant

The event system apparently doesn't allow an event registrant to circle back and register an additional guest at a later time, or the manager of the event for that matter. Solution? Seems CC needs to add an option under the existing "Edit Registrant Details" to manually add additional guests.

PeterT4965
Frequent Participant
When editing the event registrant details, you are unable to add a guest to the registration, if one was not included during the initial event registration.
PeterT4965
Frequent Participant

Seven years later and this deficiency has not been addressed. We need a way to fully edit the event registrations including the guest's details.

Scenario: A registrant includes a guest in registration but later wants to cancel just the guest - this cannot be done; you can only change the guest's name (if you delete the guest's name, it auto-fills with "Guest1." 

You must cancel the registration and re-register the registrant - a real pain. 

Caitlin_M
Administrator
Status changed to: Under Consideration

Hi all. We are working on an updated event experience with a more advanced tool. While we do not have an update or timeline to share or can guarantee any kind of commitment on how we will be handling event registrations for individuals and guests, we hope this indicates some awareness that we have heard your feedback and could be taken under consideration while we are building out this tool.

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