I am very sorry to hear this is happening. I see that someone from our support team reached out to you and left you a message. It looks like they also sent you a file of your exported information. Is this what you are looking for?
It sounds like what you are looking to print would be available in the export. You can export any information or comments you want from the survey and then print from excel. If you are still unable to download the file can you tell me the name of the survey you are working with as well as the browser you are working in?
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