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Customize Add to Calendar

Please give users the ability to customize the content in the "Add to Calendar" .ics file that registrants can download and add to their iCalendars. This functionality is important, especially now that many companies and organizations are hosting webinars/online meetings.

 

Currently, when registrants download the .ics file, the copy in the auto-generated invite contains the link to register for the event. Why include this link to register when they've already registered for the event? Instead, we should be able to copy and paste the link to the online event (usually a Zoom, Webex or online meeting link) as well as the login information (access codes, meeting numbers, etc.)

22 Comments
Member
I have a consistent problem with the "add to calendar" link that is automatically added to the registration confirmation message. It would be a tremendous help if I could edit the link for our online events. Specifically, the url address of the online session platform is preferred. Our guests are confused and anxious when they click this link from their calendar only to arrive back at the Constant Contact registration page.
Employee
Status changed to: New
 
Employee

Hi LenaC,

 

Thank you so much for this feedback. I'm sorry if this is creating confusion for your registrants whenever they click the "Add to Calendar" link and the calendar entry provides them the direct Event URL instead of just the online event URL. This is how it's currently set up but we will be happy to look into giving options for online events to make this modification. Until this feature is available, I do have a couple of ways on how they can get to your online session's link:

 

1. You can add it to your Landing Page as a link in one of the blocks (this way they see it when they click the calendar link)

2. You can add it to your confirmation email and page. Here's the FAQ on how you can do that: Add Link to Confirmation Page or Email

 

Please continue voting for this feature and other features you want. Our Product Team use these suggestions to improve our tools. Thanks!

 

Anna

Social Support and Community

The .ics file is a file which includes information regarding an event. When clicked on it will open your native email program and save the details to your calendar (when embedded as an html link). When included as an attachment it will save the details of the event to the email program in which it was opened. There within lies the problem, other programs that help to manage people day to day activities such as gmail, hotmail, live, yahoo... etc it only works if it is included as an attachment, not as an html link.How are you guys working on this issue? Is eventspot ever going to allow someone to post the item to any calendar other than yours? Please let me know. Bryan
Moderator
Status changed to: Voting Open
 
Moderator
Status changed to: Voting Open
 
Member

I recently sent out an RSVP message and found out after sending that when they clicked the "add to calendar" link (below) from the confirmation page, the time was off by an hour.

 

My event is at noon the .ics that is downloaded added it at 1pm.

 

 

I am sending from CST so I'm assuming this is the issue. Either way, this is a bad situation if people are adding the event to their calendars and not noticing the time is off. I'll have to send another email to them with an updated .ics explaining the issue and will not be able to use the RSVP function until resolved.

 

That link should me removed until the issue is resolved. 

Screen Shot 2017-04-26 at 4.19.26 PM.png

 

Thank you.

Frequent Visitor

Just had the same issue today. STill no idea on how to fix it. Sad.

Member

4 years later and still no fix...

Member

still doesn't appear to be fixed. 

Moderator
Status changed to: Voting Open

Hi @ORBA thank you for sharing this feedback with us! We are opening this idea up so other users can weigh in as well. In the meantime we would suggest adding this information to the description of your event so it will show in the body of the add to calendar notice.

Member

Thank you, Frankie. I should have clarified:

 

Currently, when registrants download the .ics file, the copy from the auto-generated calendar invite from the confirmation e-mail registrants receive contains the link to the Constant Contact registration page for the event. Again, this is counter-intuitive because why would the calendar item they save to their iCalendar have a link to register for the webinar that they've already registered for?

 

We did include the meeting link (which I understand is required) as well as any login/access information in the description of the event. This request is to be able to customize the messaging saved in that add-to-calendar .ics file so that we can give our registrants the courtesy to download an .ics file containing pertinent login information for the webinar. 

 

Thank you for considering this request.

Hello,

Has this been changed? 

Thank you!

ejh

Frequent Visitor

YES PLEASE DO THIS! With virtual events this is causing an issue with attendees wanting to join the meetings. 

Consulting & Training

Please do this! Registrants do not need the event link to register again. They need to be able to have the Zoom link at their finger tips. 

Yes - please stop re-directing registrants back to the registration page. We are planning to cancel constant contact over this issue - it is supremely frustrating an makes absolutely no sense.

Occasional Contributor

Hello,

Has this been changed? 

Occasional Contributor

there is no solution on this at all.  2014  till 2020 6 years they have been doing nothing to solve this problem. dam sad

Administrator

Hello all. While we do not have an update on this particular issue, our event tool is being reviewed for better usability and experience for both you and your registrants. If we have any information to share, we will update this thread.

Yes please Constant Contact! With no in person events in the near future, everything is webinar. Not having the login details, link to meeting, etc in the calendar item is forcing me to use RSVPify and other services that DO include this functionality. Please don't force me off Constant Contact

Occasional Contributor

Yes please, Constant Contact!  Get this Done ASAP and don' let us wait for another 6 years! 

Member

Please address this! It makes zero sense for the automatically pulled content to direct registrants to the registration page where they've already registered. Please allow full editing functionality of both the confirmation email (as opposed to automatically pulling content - it gets repetitive when we have to input the webinar link in the event description so it's listed 2x in the confirmation email) AND the .ics file that is generated. PLEASE!