I have several pre-configured questions that were generated by CC. I need to delete some of them and keep others.
I just spoke with someone in customer service and they referred me here as they said there was no option to do what I was asking. I couldn't find a way to delete previous drafts of survey invitation e/mails..as soon as I check the box, the delete button goes away. Now I have 2 or 3 drafts I'm not going to use just hanging out in my list. Please give us a way to delete drafts we no longer need.
Adding one more thing to that....I can't delete previous surveys either. I wanted to delete a "test" survey I'd created when we were first learning the program.
Also experiencing this same issue. I have two "draft" survey invitation emails that I cannot delete. The rep I just spoke to told me to publish the draft, and send it to myself and then I will be able to delete it from my list - NOPE. That doesn't work either. Would appreciate it if CC made it possible to delete survey drafts.
Yes, PLEASE give us a way to delete old surveys in our drafts folder. We had a trial at one time and now have 2 drafts in there which cannot be deleted. Kind of annoying.
To delete an unwanted survey, you have to close it first by pressing more, close, then you will have the option to chose more, delete.
Also the survey doesnt get deleted, I cannot create a new survey with same name even thou deleted, because its achived in the deleted folder. Please make it possible to delete permanently.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.