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Event Registrant List - would be more helpful to see WHAT they registered for than WHEN

Event Registrant List - would be more helpful to see WHAT they registered for than WHEN

We have an annual conference, and also offer pre-conference workshops as "Items".  It would be more helpful on the Registrant List for me to see what they signed up for than the date/time of the registration.  I have to go into each persons details to see whether they paid regular vs. student rate, and whether they just signed up for the conference or also selected pre-con workshops.

22 Comments
Moderator
Status changed to: Voting Open
 
Moderator

Thanks for this feedback!

When we initially signed on with Constant Contact your reporting feature was fantastic. You were able to generate a custom snapshot of campaigns sent during a time frame you selected via a calendar. It was very easy to use and i was able to generate these stats on a 30 day period (showing campaigns that were sent during this time frame) for our monthly meetings. Now your reporting feature is limited to the last 50 campaigns sent and you can't generate a printable copy. I would like to see you bring back the capability to select a time frame, i.e. May 1 to May 31, of sent campaigns with stats on total sent, open rate, click through rate, bounce rate, and unsubscribe rate. To have this flexibility would be appreciated.
Established Member

It would be nice to have more flexibility in the Reporting menu. Currently it only allows us to view the reports for the 50 most recent campaigns, it would be nice to be able to view more than 50 at a time and even be able to export this data into excel for further analysis. It would also be great to be able to choose which data you would like to be on the exported report. Is this something that is going to be implemented soon?

Occasional Visitor
It would be super helpful to have a report that shows the top 50 responders/clickers. It could allow my company (and others) to reward the customers that follow our promotions closely. Thanks!

Add fields containing date of first open, last open, and last click to help senders gauge the effectiveness of campaigns, as well as provide a quick and easy method to cull chronic non-open addressees from the data file. This would allow for more relevant mailings and much more accurate details and statistics about campaigns.

All Star

You mean you don't like spending 6 hours running multiple exports, making corrections to the field names, importing into an Access database, designing 30 make-table and append queries to do your basic reporting and list culling?

 

Me neither.

 

Michael

We need to be able to pull stats/reports on more than just the past 50 campaigns. We like to compare year over year and now we are unable to do this. We like to do this to be able to ID trends, our behavior, our customers behavior, what works best. We need to at least go back to 1/1/2015. Please help us with this ASAP.
Contributor
I have a suggestion for a report. I would like to see how many people viewed my event landing page vs how many people registered. Also where are those views coming from? email, facebook, my website etc...

Report limitations - need more than 50 as we need a summary for the entire month. We also need to compare results to other months as well as previous year.

All Star
Hello - It appears to me that the "time sent" shown on the campaign comparison report is the time I send the campaign to Constant Contact, not the time the emails were actually sent to my list. As I schedule delivery in the future this report would be much more useful if you show the times the emails were actually sent to my lists.
All Star
REPORTING The report on campaigns forces a print view of landscape orientation and then takes up 2 pages just to show the graph. We want to be able to permanently suppress the graph from both on-line viewing and printing. We also want to have the ability to print the report in portrait orientation. It's always very frustrating when an "upgrade" and "new" version actually takes away options that were available in the prior version. We use this report page to create a PDF file that is circulated internally. We find your CSV export to be utterly useless -- and we have tried to make that export work in our other reporting formats. Constant Contact really struck out on the redesign of the reporting function.
Established Member
This is very disconcerting that you've changed how events show up, and I can't get the sort that was the default before.
Member
Most of our surveys will have a combination of quantitative and qualitative questions. Viewing the results in CC doesn't allow us to see both the text answers and the number data in the same view, nor in the same report. Yes, there is an excel download option including both, but they are on separate worksheets and the first worksheet doesn't provide the graphs. I need to provide a single report to stakeholders that includes all information. Can you please make a PDF option that includes the graphs and text responses in the one report? Please??
Occasional Advisor
It's really time consuming to have to click into each campaign in order to download/print the email stat report.
Member

Can't export data from more than 50 campaigns.

This was available prior to the mid-summer upgrade

Visitor

I am upset. This is the first time I've received poor service from CC. Changing the data we can access for reporting is unacceptable and incredibly inconvenient. If you need to pull reports farther back than the last 50 emails, you have to compile the data yourself EMAIL BY EMAIL. That's what support told me. Ridiculous. Please change this. 

 

If you catre to small businesses, you, better than anyone else, should know how strapped for time small business personnel are. Making our jobs more cumbersome is only an incentive to find this service elsewhere. 

 

Laura

Honored Contributor

Seems like a pretty simple fix uh?

 

Honored Contributor

 Many have complained, no real positive response that its going to be addressed.

 

They didn't seem to consider OUR data important.

Member
It literally took me 45 minutes to find the list of signed up participants to a workshop. Far more difficult to navigate than on the previous iteration of your pages.
Visitor
I would like to be able to bring up a contact and see all the events they have attended in the past and the events they are registered for in the future. This isn't an option at this time.
Occasional Contributor
its a link that requires a click thru....so only the smallest part (click thru) of your list ever sees it and CC won't show you an engagement report (opens, clicks, etc) so its impossible to measure success. not really a useful product