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Event Registration - edit registrations

Event Registration - edit registrations

Please provide functionality for registrants to edit thier own registrations after they have submitted them. IT is time consuming to handle that task on an administrative end and most guests don't make the effort to email me to do it for them.

31 Comments
Moderator
Status changed to: New
 
All Star
People change their mind about activities and want to add or remove activities from their registration. Need to be able to do this - and also, the user needs to be able to do it.
Moderator
Status changed to: New
 
Moderator

Thanks for posting this feedback!

Moderator
Status changed to: Voting Open
 
All Star
It is bothersome both to our members and to the person responsible for the sign-on list that the member is unable to come on line to change their response parameters, such as the number of persons in their party or the number of Fish entrees desired, etc. Can this capability be enabled??
Frequent Visitor
It would be good to be able to edit the payment field on an abandoned registration. A person accidentally signed up for a table price. I wanted to change it to a single ticket but could not without completely deleting and starting over again.
New Member
Several people have purchased tables without listing their guests. So a table for 10 shows as 1 guest. I thought that we could edit registrations to add the guest's names that they submitted to us later. I was told today that this is not possible, so we are running blind as to how many people will attend our event without keeping a separate excel sheet. Also, every new download from your site messes up our excel sheet. This is very disappointing. I sold this to my team for the ability to have the best information available to everyone by looking at our account at Constant Contact. Now we have to do what I was hoping to avoid - emailing excel sheets to each other. So now to update I guess we have to enter everyone by hand in our own excel sheet. Very disappointing!
New Member
One of our registrants accidentally entered 1 guest. We cannot delete the guest so our count is off. I was told that the only way to get rid of the guest is to cancel the registration including payment and register and pay again. This is ridiculous! Please fix this right away!
Visitor
I keep running into people who abandon their registration because they came to the pay with cc but don't realize that they can go BACK and check pay with check. Then they show up to the event and we don't have them on the list. So, now I have to email them and beg them to tell me whether they wanted to come or not. First of all, the BACK KEY is not highlighted so it does not look like an option they can choose. Secondly, I have people that register their name only and not choose what they want to attend from the list given. PLEASE have a prompt that will not let them get past this point unless they choose something.