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In recognition of the Presidents Day holiday, our Support office will be open with limited availability on Monday 02/18 from 10:00 am - 6:00 pm ET. Check out our Help Center for all the ways to get in touch with us and get help.

EventSpot App removed

EventSpot App removed

The EventSpot check-in app has been removed! Why on earth was no announcement made and why on earth would you simply remove a product so many use? Now we have to go back to paper? Seriously!
8 Comments
CTCT Employee
Status changed to: Voting Open

Hello @MicheleM73037,

 

I'm sorry for any inconvenience caused by our team removing the EventSpot check-in app. It had not been updated in several years and was beginning to develop compatability issues, and the decision was made to invest resources in our new Eventbrite integration instead of Eventspot. If you would still like to scan tickets for a Constant Contact Event, you can do so with any QR Code Scanner. However, you will need to log in to Constant Contact to monitor final attendance.

 

I'm going to open this post up for others to vote on. I will bring this and any additional feedback that we collect to our developers, so they know there is still demand for the Event Check-in App.

 

Thank you for using Constant Contact!

Rob L.

Occasional Organizer

Please continue to provide and support Event Check In.  I learned today that, because of the integration of EventBrite, you will not be providing the Check In app or supporting the app any longer.  We chose Constant Contact events, not EventBrite.  I don't wish to require another account with them just so I have check in options for my event.  If Constant Contact is planning to phase out events or push us to EventBrite, please let us know now so we can decide how we will continue in the future.

Regular Visitor

Since they have removed the EventSpot app, they should complete the removal by deleting all references to it within the Dashboard and other places on their website.  It’s confusing.  

New Member
The link provided for the Event Check In App for Constant Contact is not working. Is there another link to download this app?
All Star

100% agree. Exact same problem.

CTCT Employee
Status changed to: Closed - No Action

Hi @CindyC217

 

We recently deactivated our Event Check-In App, so no new installations are possible. I apologize for any confusion that has been caused by the broken link. Although we have deactivated the Check-In App, we do not currently have any plans to deactivate Event campaigns However, we are not currently doing any new development to our Events campaigns. I will work with our developers to see if there can be an exception made to remove the broken link, as it is causing confusion.

 

We have developed a deep integration with EventBrite so that you can easily add an event to an email, track registrations and send follow up emails. We encourage you to try out EventBrite and give us your feedback. If you are interested, you can find more information here.

 

Thanks for using Constant Contact,

Rob L.

Senior Member

We are an old, faithful client of Constant Contact who originally signed up with your company because of EventSpot and the check-in event app.  We are now being forced to look at other options/online tools to help with on-site registration and check-in for events.  Please reconsider updating the app and continuing to support both the app and EventSpot as these are very important to some of your long-time customers.  We really do not want to make the move to choose some other company so please help us stay with you all.  Thank you.

Regular Visitor

Disappointed in communication and support, don't remove a feature again without comm first...

 

You need to remove links to the app if your going to eliminate it.

 

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