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General Comments about Donations and WePay

General Comments about Donations and WePay

We are testing the Donations Campaign, and have some comments: 1) Why are you requiring donations go through "WePay"? Our organization was already set up with PayPal. We've jumped through your hoops and set up WePay, but feel that it is totally unnecessary and very restrictive to not allow this through existing PayPal accounts. 2) If WePay is your preferred vendor for donations, then WHY is it NOT linked in the email editor? Yet, PayPal is an option in the “Insert” menu. 3) We did a test email through your donations campaign (sent only to 2 of us) and find it VERY LACKING in what we expect of Constant Contact's system. 4) The email that the donations campaign sends should also appear in the email sent reports.
2 Comments
Moderator

Hi @SusanJ9

Thanks for your feedback on this. At this time WePay is the only payment processor we've linked to donations but we're always looking for ways to make the product easier to use so thank you for your thoughts!

Moderator
Status changed to: Voting Open