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Some customers are seeing intermittent errors when attempting to upload a new image or insert an image into their email. While we look into getting this fixed we have found if you try to reattempt your previous action, the image will be visible. We apologize for this inconvenience.

Header/Logo image size

Header/Logo image size

The EventSpot templates allow for a 900 pixel wide logo image but your system automatically compresses all large images to 800 pixels wide and reduces the clarity. When using the edit function, enlarging the image makes it into a blurry mess. Leaving the image at 800 pixels makes it look like it's floating. Both of these options look unprofessional. You should allow 900 pixel images OR change your templates so they are only 800 pixels wide.
7 Comments
Moderator
Status changed to: New
 
Moderator
Status changed to: Closed - Indirectly Fixed
 

How was this addressed? I'm having similar issues.

Member

I'd like to know that too!

Hello Hannah_M,

I am having major issues with your service and blurry images also.

Can you advise?

 

All Star

We have been struggling with this issue as well. All header images look blurry no matter what we do because we want it to fill the whole width of the page.

Member

How was this fixed?