I created an offer, sent an email and posted it on Facebook. Later, I wanted to resend the same email, that I already took the time to create, to a new contact, but could not in any way! I couldn't even access it to copy it. Major flaw! Also, what if I want to send the reminder more than once or at a different time than the reminder that is already in the system? I have not found a way to edit that either. If you give me options, I need to be able to get back to those and edit them at any time to make them good options.