Thanks for sharing this feedback!
It would se so helpful to be able to edit an event after the date has lapsed. Very important for rescheduled events!! Thank u
This would really help. Especially for reporting. Once the event is closed you cannot go back and run any of the reports.
Did this ever happen because I could really use it right now?
Agree with this suggestion as well. We had to postpone an event - but the event date passed before i was able to update it and thus the event closed permanently. I don't want to make everyone who already registered have to re-register. Would LOVE if there were someway to get this event re-opened.
Example: We were using EventSpot to collect RSVPs from our staff members for our annual holiday party in December. The day of the party, we had snow so abruptly had to reschedule for another date. On searching the knowledge base, there was no way to reopen the event and change the date and other details so as to keep the registrants - I had to copy the old event, change the date/time etc, send a new email and ask people to RSVP all over again. We don't have the resources to manually enter everyone plus their guests. It has created confusion among those who registered for the original party, even though we specified they had to RSVP again. Can it be possible to reopen an event after the scheduled event date, in the event of a postponement or rescheduling so that we don't lose the attendees?
I completely understand the frustration and do apologize. At this time we do not have a way to reopen a closed Event. We are tracking this feedback and will keep it in mind when deciding our planning with our Event system. Thank you for bringing this up.
It would nice top be able to re-open an event to extend registration deadlines.
I agree. I wanted to go in and review/update the discount codes to an event that just passed but there is no way to do so and I need to make sure they are totally updated for next year.
Please make this possible. I'm struggling because I cannot reopen an event today.
It would be helpful if I could rename an event after it's closed. I can rename other campaigns, just not closed events.
I also agree that re-opening a closed event would be very helpful.
YES! Please look into the option of re-opening an event after it is closed. This would be very helpful, especially when tracking attendees who want to change their registration information after an event has been closed.
Agreed. We had a few attendees at our event who had not managed to register officially. I would like the followup email to go to them, and to count them in our numbers (which we must do for reporting). Because CC doesn't have an option to go add them retroactively, our whole process becomes more complicated. (Forwarding them the followup email from my own address? Never able to run a report that reflects them from CC).
I agree and also would like to have this option. Frustrating to have to recreate an event when it would be so easy to just extend the end date.
I also need to know if this has changed. When we first created the event we set an end date, but then the event was extended and we did not realize the initial end date was still listed on the "basics" page. It has now changed to closed (even though the event is not complete) and we still need the list of registrants who already registered, as well as to reopen the event to allow more people to register. How can we re-open it?
Wow!!! What an oversight in development in the first place!! And I can't believe it's almost been a year without a solution.
Here I am facing the same issue one year later than this thread opened! I need to re-open as well but can't. can't transfer people to a new event I have to open due to not being able to edit the dates. Poor, poor development and response to correct... please do so ASAP!
I agree. Currently I have to register all walk-ins that day of the event or else I cannot enter them.
I also agree
Yes, please add the option to re-open events ASAP. This has been a consistent request for over FIVE years. (TL)
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