We currently use a different program for surveys. I was testing the Constant Contact survey tool to see if we would want to drop the other program. The Constant Contact Survey tool is simple to use. The one thing I found it was missing is if/than logic. For example, in a question that rates something 1 through 10, we would want to ask another question if the rating given was less than a 6. I didn't get as far as reviewing reports because the missing logic was a game ender for us. Keep working on it because I'd like to use it in the future!