Include a back button on the survey

We have a lot of information included in our survey and it would be incredibly useful for people to be able to toggle back and forth. Please update your features to include a "back" and "forward" button. Thanks. Carrie

22 Comments
Hannah_M
Moderator

Thanks for posting this feedback. Would you like to see a button within a survey while you are editing or a button within the survey for when your recipients take the survey?

 

Thanks!

AmandaH51
Occasional Participant

It would be great to give our respondents the ability to go back within a survey. I have had several people complain about not being able to go back and review or change responses on previous pages. This also leads to lots of incomplete or duplicate surveys when people abandon it and start a new one to provide different responses.

JoeKormos
Regular Participant
Often surveyusers request the ability to go back in the survey (before submitting) A subsequent question provides new context for a previous question or causes them to think of something new concerning a past question. Please let them "go back"
BrendanMoore
Participant
I want to give users the option to go back a page but can't see how
Hannah_M
Moderator

Thanks for posting @BrendanMoore. There is not currently a way to include a back button in your survey but please continue to share features you would like to see implemented in the future.

 

Thanks!

Hannah_M
Moderator
Status changed to: New
 
BarbaraG.
Occasional Participant
When doing page breaks, there needs to be a way for people to go back and correct mistakes.
Hannah_M
Moderator
Status changed to: New
 
Paul_T
Employee
Status changed to: Closed - No Action
 
The_Leavitt_Group
Participant

It would be great if the survey platform on Constant Contact had a "back" button option so participants can navigate back to a prior page if they need to edit one of their responses.

Rob_L
Employee
Status changed to: Voting Open
 
AngelaL27
Participant

Has this feature been added yet?

M.ElaineD
Established Member

We need a "back" button for surveys!

AshmiP
Consulting & Training

We need a "back" button for surveys !!!! 

TimI61
Participant

We need a "back" button for surveys, PLEASE! I see it's been asked about for 6 years now. Any movement toward this option?

MaryCateZ
Participant

Indeed. There needs to be a "back button" or another way survey users can review their response before submitting them AND also the ability to return to a survey if they're unable to complete it in one sitting. Please explore these solutions. They are definitely needed.

FarzinK0
Participant

How has this feature not been added yet?! Definitely needed. 

RobinR946
Occasional Participant

I would also like to see a back feature when completing a survey. Obviously I'm not the only one! AND the question has been asked for over 6 years!!!

JimG87818
Regular Participant

I agree with everyone here, I definitely think a 'back' button would be incredibly useful. 

ElizabethM2305
Participant

Constant Contact you provide an amazing platform and we would like to use you for all our needs.  Unfortunately, not having a back button with surveys is really an issue.  If people cannot go back, they abandon the survey and start over.  Starting over messes with our data.  PLEASE add a back button to surveys!  Curious, is a back button in in development?  If so, when might a back button be available?

NicoleM448
Participant

Its' now 2021... and still no Back Button?

SandeeW2
Consulting & Training

Another vote for a back button. Please provide an update. Thank you

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