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Need for one email to be able to register multiple times for an event

Need for one email to be able to register multiple times for an event

I am using Constant Contact for registrations for a church Summer Camp. We need separate registrations for each camper. We are having a problem with parents who are trying to register more than one child. The limit of one registration per one email address is VERY FRUSTRATING!! There should be a way to allow the same email to register more than one participant for an event. Please call me if you need clarification on my problem:**Removed By Moderator**. Thank you!!

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55 Comments
Member
We have an urgent need to have the same people register multiple times for an event. Please allow someone to register more than once. Thanks!
Occasional Visitor
It would be great to have registrants have the ability to use their email to register more than one person.
Occasional Visitor

We get people calling in to register and leaving messages to do so -- but your system will not allow us to manually register someone without an email address.  This means we need to keep dual registration lists -- very user unfriendly and extra work on our part.  Manager should be able to override that requirement.

 

It also appears that a registrant cannot add an additional guest after they've registered.  Also user and customer unfriendly.

 

I recognize that your system is email address based, but we actually try to deal with real people.

Regular Visitor
It would be nice to have multiple day registrations available for one event.
New Member

You have to make it possible for one person to purchase tickets more than one time.  Once they've used their email address to purchase tickets, they can't go back in to order/pay for more. 

Member

Just to post similar to what the above folks have posted - we frequently get people who want to add guests after they have registered but have only one email. They usually call or email - frustrated with the limitations of our system - and then I have to manually add their guests.  Or we have people who we would like to comp.  I have to change the event to pay at the door and then register them and then change the event back to credit card only.

 

We use to use a straight form system and I like using Constant Contact because we can automatically close events based on date or # of registrations but we had less frustration from our members with our old system.  

 

Please consider additional modifications to CC Events

Frequent Visitor

I need someone to be able to register for an event muliple times with same email address

Occasional Visitor
We have many camps that need to have one email to sign up multiple times. This is a great need in our business, because we are really looking to simplify the registration. Is there anyway to add this? I have looked online and know that many of your customers have had the same complaint. Why not add it, I know that it might get confusing if someone registers twice for the same person, but as a customer we are monitoring our registration and would know if someone did that. But it would be really helpful if this was an option. Thanks!
Occasional Visitor

We have many camps that need to have one email to sign up multiple times. This is a great need in our business, because we are really looking to simplify the registration. Is there anyway to add this? I have looked online and know that many of your customers have had the same complaint. Why not add it, I know that it might get confusing if someone registers twice for the same person, but as a customer we are monitoring our registration and would know if someone did that. But it would be really helpful if this was an option. Thanks!

Member
It is ridiculous to allow one email address to only register for an event one time. I saw forums online discussing this problem in 2014 (https://community.constantcontact.com/t5/Other-Campaign-Experience/Need-for-one-email-to-be-able-to-...). One use for Event Spot is for us to register requests from teachers for our staff to conduct educational programs in their classroom. We offer ten different programs and want them to be able to request more than one per school year. I contacted chat support and she suggested to make one event for each program. If I do this then I have 10 different "events" to create and track and that is really inconvenient. I don't see why your system cannot be changed to allow an email to register more than once for the same "event". If it is an issue with people accidentally registering more than once, it would be easy for the organizer to see that and delete multiple copies. This would be much easier than for me to create 10 different campaigns every school year. Can you create an option for us to choose whether to allow duplicates? Will something like this be offered in the future? If not, we will need to seriously reconsider keeping our Constant Contact subscription. Thank you.