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Need to be able to add paid registrants w/out creating an access code.

0 Votes

Need to be able to add paid registrants w/out creating an access code.

If I just mark them as paid, we don't know why. The customer gets the access code in their confirmation, and can pass it around to friends and co-workers.
5 Comments
Moderator
Status changed to: New
 
Moderator

Thanks for sharing this feedback!  Are you having people pay on the side/giving them a "free" option or are they getting stuck and not completing payment?

All Star

Sometimes they get stuck. Sometimes they refuse to pay with Paypal. Sometimes they call us directly because they don't want to register online, they just want a person to assist them. Or, they walk in our door to register.

Moderator
Status changed to: Voting Open
 
CTCT Employee
Status changed to: Closed - Not Enough Votes