Quicksend Survey and Event Invitations

0 Votes

You used to be able to resend any email whether it was in the email section or event section. It is very important to have this feature to send to additional contacts or resend the invite to myself. Please bring this feature back.

13 Comments
RickM91
Participant
I would advise enhancing your survey format to allow a survey to be sent to one individual from a contact list by checking the box next to that individual. Additionally the subject line should be able to be modified as well as the salutation. As an example: I am a Real Estate Agent. I wish to procure feedback from another Agent who has shown one of my properties. I wish to use a survey template which I have created. I can now go into a past survey to copy it and modify the subject line and the salutation although it does require 7 steps to do so (streamlining this would be nice). Once that is completed however, I have to create a single person contact list as opposed to selecting a person who is already in one of my contact lists. This is very cumbersome. I think your survey has great potential for Retailers who wish to provide an individual survey to a Customer as as well. By making this application easier and marketing this tool, I believe you would be able to increase the users of Surveys greatly. I wouldn't wait and I would be happy to test this and assist you with the development. Thank you, Rick Mullen rick@wausaurealestate247.com
Hannah_M
Moderator
Status changed to: Vote for this idea if you agree
 
Hannah_M
Moderator
Status changed to: Voting Open
 
CSLOly
Regular Participant
I understand the process to send to new contacts - you have to copy the event, then find the new contacts and make a new distribution list. Why not just be able to send the previously written invitation email to any contact at any time once the event is live?
Hannah_M
Moderator
Status changed to: Voting Open
 
CharlesS2637
Participant
 
Frankie_P
Moderator
Status changed to: Voting Open

Hi @CommunityCare  being able to use quicksend for survey and event invitations is a great feature request! The more requests a feature like this receives the higher of a priority it can be given by our Product Team. Because of this we have tracked this feedback and opened up your idea so other users can weigh in as well.

JenniferM0833
Occasional Participant

Hello, I'd like to request that surveys be included in the Quicksend options. We send surveys after each client meeting and prefer to do them immediately after the meeting. Currently we have to batch them and send less often, which has reduced our response rate. Thanks,

Frankie_P
Moderator
Status changed to: Open Questions

Hi @JenniferM0833 where in your account are you looking for the option to quicksend an email with your survey page included? Currently the emails sent through our share your survey process do appear in the quicksend dropdown.

JenniferM0833
Occasional Participant

From Contacts>Actions>Quicksend

LauriC15
Member
Event emails need to be on the Quick Send List. NOT having them there makes adding people to your list of invited guests extremely difficult.
Kyle_R
Administrator
Status changed to: Gathering Information

With the retirement of legacy surveys we now have survey landing pages which don't have the separate "invite" type email associated. To send out a survey invite, you would now just include the link to it within a normal email campaign. One benefit of that would be that they should now show in the Quick Send menu with all of the other send emails, but we will leave this open to see if there is more feedback on that process.

Caitlin_M
Administrator
Status changed to: Acknowledged

We're updating the status of this idea to more accurately reflect its current status with our engineering team and also made slight changes to the subject line in order for it to be more easily found. We are working on an updated event experience in a more advanced tool. While we do not have an update or timeline to share or can guarantee any kind of commitment on how we will be handling the sending of event invitations, we hope this indicates some awareness that we have heard your feedback and could be taken under consideration while we are building out this tool.

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