0 Votes
FIX THIS NOW - How ridiculous! - Event organizers should be able to correct error in email addresses for registration with out it impacting the contacts. When someone else registers attendees to the event there are often times the email address used is the wrong email address. I should be able to change the email address without having to tell an attendee to cancel their paid registration and re-register. I would like from someone from constant contact to contact me 503-799-7084
3 Comments
Frankie_P
Moderator

Hi @CarolynE83

 

Where in your account are you looking to update your registrant's email address? Users can update their registrant's email address by going to your event > viewing the registrant > clicking edit the registrant details. Are you able to update the email address on file following these steps? Do you receive any errors?

Frankie_P
Moderator
Status changed to: Gathering Information
 
Frankie_P
Moderator
Status changed to: Closed - Not Enough Information

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see.

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