The event 'add to calendar' links on the landing and registration pages are pretty useless for online events since they create a calendar event that links back to the registration and not the actual webinar. It causes lots of confusion for people who are relying on their calendar and then on the day of the event they find themselves back at the registration.
How about an option in setting up the event to completely remove 'add to calendar' links?
I am having an issue with the auto created "add to calendar" links in events. Because they create calendar entries that lead back to the registration page and not the online webinar. Before you responed i have included a link to the webex webinar in the confirmation email but most people do not read them untill the day of the webinar if at all and by then it's too late. I can remove the "add to calendar" link in the invitation email but not on the registration page. Here's a simple solution why don't you remove it, problem solved.
Thanks for posting! You can actually turn off the Event Calendar if you want. This is done within your Event dashboard. I included a screenshot of this checkbox below for you!
Nope not even close. On the events landing page and on the registration page there is a link on the left side to "Add to Calendar" on the landing page i can remove it on the registration page i cannot. Clicking this link creates a calendar entry with a link that leads back to the event registration. This is very confusing when someone is looking for the online webinar (Webex) and not the registration they have already completed.
Can we please fix this? Especially in the age of virtual meetings, it is super confusing for attendees to "think" they have the link to the webinar in the calendar and just have a link to RE-register for the event they already registered for. There is no option to remove the "add to calendar" link on the initial sign-up page. It is automatically placed in the template.
Agreed. It is confusing to point people back the registration page once they have already completed registration and received a download to calendar file
Thank you for taking the time to post in the Community. At this time having the ability to remove Add to Calendar link from the registration page is a feature request we are still collecting feedback on. We apologize for any confusion this thread may have caused and have re-opened this idea so we may continue to collect requests.
We're updating the status of this idea to more accurately reflect the status of the idea with our engineering team. We can't guarantee a commitment to deliver on the idea but should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.
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