Rigistration Process Need to be updated

[ASHE-Chesapeake]

We recently held our first event using constant contact and the online registration process and emails worked very good.  On the day of the event and thereafter there are a few important items that were lacking.

Consideration needs to be taken for walk-in attendees.  Going online and having to register individuals, after our event, manually is not what I/we expected from Constant contact.  There should be an easier way to interface this, where the meeting director can easily add a person as a walk-in or update an individual’s registration without having to cancel their entire registration and repeat the process.

The option to check-in attendees using a computer would be nice.  Similar to the App, but this is unavailable. 

When I saw your link that you had an app to assist check-in I was excited to try it out.  This was disappointing and a waste of memory on my ipad.  Your product does not offer options to register walk-ins, check-in individuals that were registered by others, or to modify options a registrant might have.  If I’m not able to check-in all attendees then it’s not worth using.  These are very important aspects that should be corrected and made available to organizations.  As a professional organization we hold meetings, events, and email groups on a regular basis.  Your product is good, but please consider adding these necessary features.

[Hannah_M]

Great ideas, thanks for posting!