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In recognition of Memorial Day our Support office will be closed Monday, May 28th. We will re-open with normal hours on Tuesday, May 29th.

Send Immediatly

Send Immediatly

It's frustrating that I only have one welcome message. I'm running a campaign to download an e-book, but they won't get an immediate email with the download link. And I don't want everyone who signs up for my newsletter to get the e-book only a very specific list. Without this ability the Autoresponder feature is not fully built out.

83 Comments
Moderator
Status changed to: New
 
Occasional Visitor
The auto responder should be sent to the client THE SAME DAY!
Moderator

Thanks for posting. We're always looking for ways to improve the Autoresponder process for you! The reason the Autoresponder does not send instantly is because there is a welcome email turned on by deafult in your account. This welcome email sends right after the person signs up. Have you tried working with this?

Moderator
Status changed to: New
 
New Member

I want to be able to send an immediate email to someone when they are added to my group from a landing page... currently the fastest the first email in a campaign can be sent is one day after they are added. Can you update the system to allow for an immediate delivery of the first email so a prospect doesn't have to wait 24 hours for the information they requested?

Moderator
Status changed to: New
 
Moderator

Thanks for posting this feedback. At this time the first Autoresponder won't send for 24 hours because the Welcome email is designed to send right away. Do you use this email to get any information across?

Occasional Visitor

This is a sorely missing feature from your autoresponder. Why should people who sign-up for my lists have to wait a full 24 hours to receive an e-mail from me?! This causes a very poor customer experience. Your competitors offer immediate and one-hour after sign-up options on their autoresponders. Why don't you? Please add this feature ASAP. I may consider switching to a competitor product over this.

Occasional Participant

Absolutely agree.

 

Not helpful at all a day later -- I'm trying to get people to a downloadable free PDF -- this should be instant.

 

I'm going to have to look elsewhere to find this -- I'm really surprised that Constant Contact doesn't have this, if you're trying to be an industry leader. This is standard for sales websites trying to capture email addresses with free content offers.

 

 

Occasional Advisor
Status changed to: New