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Send Immediatly

Send Immediatly

It's frustrating that I only have one welcome message. I'm running a campaign to download an e-book, but they won't get an immediate email with the download link. And I don't want everyone who signs up for my newsletter to get the e-book only a very specific list. Without this ability the Autoresponder feature is not fully built out.

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82 Comments
Occasional Participant
I think the autoresponder emails should have an "immediate send" option along with the "custom days.". Many offer a free "immediate access" downloadable giveaway. It can't be scheduled immediately. Very disjointed. One day after Opt-In doesn't develop trust and it's anti-climactic. I had to tweak the "Welcome" email, but my existing email list will get a "Thanks for updating" and not the welcome email with downloadable PDF. Confusing and tweaking isn't user-friendly.
Moderator
Status changed to: New
 
Moderator

Thanks for this feedback. Right now the welcome email sends out immediatly after someone signs up so we don't allow your first Autoresponder to be sent for 24 hours. 

New Member
Hello guys, Schedule autoresponders is cool, expept one little detail. If a customer enroll into a particular list, would be super cool to have the opportunity to schedule an autoresponder hours or minutes. If a customer enroll and need to wait one day to get the first response, ummm, is kind of bad customer service from my side. I like the idea of future emails, on other days, but the first email, would be cool to be able to be send out sooner.
Moderator
Status changed to: New
 
Moderator

Thanks for sharing your feedback on this! Have you used the Welcome Email in your account? This email sends out instantly to someone who signs up for your list. This doesn't send to people you add to the list though. The Welcome Email is on by default but can be turned off.

Visitor
From a user perspective, the fact that your system does not allow 2 things when working with autoresponders continues to amaze me: 1. You do not allow us to redirect someone to a URL of our choosing when they opt into a list. 2. You do not allow us to set the follow-up email to go same-day -- they HAVE to receive the welcome email that everyone gets and then 1 day later they will receive the actual email they signed up for. I'm a VA that has about 10 other clients and EVERY email system I use to manage their businesses allow me to do the above things, yours is the only system that does not (this includes free services that are out there as well). This is seriously hindering how my client participates in telesummits, etc. for which she gives gifts to those that register. PLEASE make available to us the ability to redirect someone to a specific URL, send an AR on day 0 and take away the need to force us to send everyone the same welcome email no matter what list they are signing up for. All of these are so basic and is how pretty much EVERY other email delivery service operates.
Moderator
Status changed to: New
 
Moderator

Thanks for sharing this feedback!

Occasional Participant

Totally agree with Marisa. I was excited that Constant Contact was adding more options to the autoresponder, but so far it's a poor competitor with Aweber.  C'mon, you can do better, I know you can surpass this.   A welcome letter is an unnecessary piece of clutter in an inbox when what I'm trying to do is deliver a digital download.

 

And the form creation option  -- while excellent that it can now be linked to a specific list -- is not useable as is.  The form footer can't be edited, and makes the form ridiculously long. The form itself is humongously wide.  I can't possible fit it on my website anywhere that makes sense. Please keep working on this.  I really would like to drop my Aweber account but can't until you have a real autoresponder that rivals and surpasses theirs.

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