Setting Donation End Dates

0 Votes

I tried to edit my donation page and for some reason it ended my campaign. Now I'm being told that it can't be re-activated. I have hundreds of e-mails out and if anyone clicks on the links it takes them to an inactive link. This is ridiculous that I paid for a campaign that is not working. Thanks a lot Constant Contact for making my organization look unprofessional.

3 Comments
Moderator

I am very sorry to hear of this frustration. Once the campaign is closed it can't be re-opened. I see you talked to support about this and the billing team was able to offer a free plus campaign as a courtesy. 

Moderator
Status changed to: Functioning as designed
 
Moderator
Status changed to: Closed - No Action
 
What happens with product feedback?

Find out about the life-cycle of a product idea when it is posted on our Feedback board.

Read More