Size of Autoresponder series

0 Votes

I have had trouble with the Constant Contact autoresponder series for two reasons:

 

  1. The number of newsletters you can send in one series is limited to 15.  That creates problems for us as we send out newsletters every two weeks forever.  There should be somewat to either add to the limit or link the limited series to a new series so I don't have to add the contacts manually to the new list as they finish up the old list.
  2. Sometimes we go longer than two weeks between newsletters due to busy schedules, travel etc.  Basically when you break the autoresponder pattern, then those people who were supposed to receive a newsletter during one of the breaks fall off the list completely.  They do not restart when a new newsletter is added.  When this happens, I have to manually start a new list and move those contacts over to the new list.  This is very frustrating and time consuming.  Also after this happens, each new newsletter must be posted to multiple lists.  There should be a workaround for this.
7 Comments
Brandon_S
Member
Status changed to: Voting Open
 
Brandon_S
Member

Thank you for posting!

MarioG6
Participant
I can only do 15 email in an autoresponder?
Beatriz_R
Employee
Status changed to: New

Hello @MarioG6,

 

That is correct. At this time the Autoresponder limit for number of emails you can have within a series is 15.

I've added your feedback for wanting more than 15. Thank you for bringing this up.

Kyle_R
Administrator

Update on one area of this: Automation campaigns can now contain up to 31 emails.  This was increased from the previous limit of 15.

Caitlin_M
Administrator

For the second part of this question, we have an open idea to add emails to an active series. To vote for this idea, please visit this thread and leave a kudos or comment. This idea will be closed.

Caitlin_M
Administrator
Status changed to: Closed - Implemented
 
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