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Survey suggestions

0 Votes

Survey suggestions

I just tried using a survey in my most recent email and was wondering if it would be possible to compartmentalize based on which answer in the survey the client clicked. It would also be helpful to send a client to a specific page based on which survey answer was correct. If not a specific page then maybe an automatic email response based on a specific answer.
2 Comments
CTCT Employee
Status changed to: Open Questions

Hi @Damian_Ford 

 

Thanks for the great feedback! Could you expand upon the idea of compartmentalizing based on specific answers? What is the functionality that you're looking for and how do you plan to use it? It is helpful for our engineers to know exactly what you're trying to do so they can better design future updates.

 

Thanks for using Constant Contact!

Rob L.

Visitor

I was thinking that if a customer responded to a survey, depending on their selections, you could put them into a targeted list.  For example, the furniture store survey asks:  What is your most pressing Home furnishing need?  A.  I need Upholstery, B.  I need Bedroom.  Depending on their answer, you could send a follow up email automatically that told them something about either Upholstery or Bedroom furniture.  You could also have them put into a special list for future emails.  Lastly, instead of a "thank you for participating in our survey" response page, you could designate a response page based again on their specific answer.