The survey was very difficult to set up and use

0 Votes
The functionality of the survey was difficult to set up and kept changing in the middle of the design. For example, I wanted multiple checks and the form kept changing back to one multiple choice. Getting the survey to link to the email was also confusing and would not save. I have used Survey Monkey and Qualtrics in the past, and also developed online courses in Blackboard and Canvas, and have never had this much difficulty. Question: does CC compile the survey results? We had good open and read numbers, but where are the survey answers? Thank you.
2 Comments
Frankie_P
Moderator
Status changed to: Open Questions

Hi @SarahA16 thanks for sharing this feedback with us! What are the steps you were taking to create your questions or to link your survey to an email? The good news is users do have the option of viewing and downloading their survey reporting. Does this reporting we provide help fit your needs?

Frankie_P
Moderator
Status changed to: Closed - No Action

Hi @SarahA16  thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.

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