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In recognition of the Presidents Day holiday, our Support office will be open with limited availability on Monday 02/18 from 10:00 am - 6:00 pm ET. Check out our Help Center for all the ways to get in touch with us and get help.
It used to be simple to set up and use PayPal for payments for an Event in CC. PP fees were automatically included in my client's invoice. Now the PP fees are deducted from the client's payment and no one can tell me why the change and how to fix it. My client's total amount varies depending on multiple variables, making it difficult and complicated to set up a pre-determined credit card and non-credit price for each item. It should be easy to develop a routine that calculates the fees and includes in the invoice generated. I am disappointed that CC would leave such a gap in this important area.