View queued contacts for automated series

0 Votes

We would like to view and export the contacts who are in the queue in a given automated series.

6 Comments
Frankie_P
Moderator

Hi @PaulaT701

 

What are some cases where you would want to see the queued contacts for your automated series? A workaround some users have tried is to export a list of the people who have received the autoresponder and a list of people currently on the list. Then to isolate anyone who's on the list but hasn't received it directly through excel. Does this workaround help fit your needs?

Frankie_P
Moderator
Status changed to: Gathering Information
 
Frankie_P
Moderator

Reply from @PaulaT701 


Hi there,

Thanks for your message. I think we were originally considering moving
contacts from one automated series into another at a certain time of the
year, but would want to assess who hasn't finished the first series they
were in. When you say "export a list of the people who have received the
autoresponder" how do we do that?



Frankie_P
Moderator

Hi @PaulaT701 

 

Thanks for following up with these details! Users can view the list of contacts who have received the autoresponder through its reporting. Does this workaround help fit your needs?

Frankie_P
Moderator

Reply from @PaulaT701 

Hi there,

Yes, I believe it should. And this can be done while the campaign is still
active, right?



Frankie_P
Moderator

Hi @PaulaT701 

 

That is correct! You can access this sent reporting while the campaign is still active.

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