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Would like Birthday emails

Would like Birthday emails

Can you please add a way where we can enter contacts' birthdays and have a birthday email automatically go out to them on their birthdays? Or at least create a way where we can send out birthday messages simply without having to create a custom list for each day?
153 Comments
Moderator

Sorry but we still do not offer a date based autoresponder.  This method is still the best option for implementing it. 

Occasional Participant

The automated email feature (especially birthday and anniversaries) would be huge for our company and add substantial value to constant contact.  Has any progress been made in this area?

Honored Contributor

Hi,

 

This is something on our road map for the future but I do not have a time frame as to when this would be added.

 

Thanks,

Honored Contributor

I am forced to send out monthly greetings.  The open rate isn't that hot (27%). 

 

When I tried sending it out on the day of the event ( my kid was out of school and that was her job) the open rate was about 90%

 

I agree this would be a killer feature.  

 

As far as the road map goes, I image its a pretty long road at this point.

 

Tony Schaefer
Constant Contact Solution Provider and SMS Marketing Specialist
www.cliquemarketing.biz




Occasional Visitor

Mailchimp has this feature btw. You can design a sign-up form where people sign up by entering their birthday. Sure would like to see this in Constant Contact.

Honored Contributor

You can certainly add a field to your sign up form here as well.  Its acting on it automatically that causes the problem.

 

Tony Schaefer
Constant Contact Solution Provider and SMS Marketing Specialist
www.cliquemarketing.biz

New Member

Is there any word on this ever being implemented? My company manages several businesses with around 7,500+ contacts, we're severely limited when it comes to the autoresponder capabilities.

 

This thread was started over two years ago with the first customer saying that it had been a year since he had heard anything. By my count three years is a little long to be reviewing something that CLEARLY most customers would want. I've given up that this will ever be addressed, but I might be shopping around to see if someone else DOES have the autoresponder features I need.

Member
 
Honored Contributor

Welcome Delia,

 

Are you using those white fonts?

 

Tony Schaefer
Constant Contact Solution Provider and SMS Marketing Specialist
www.cliquemarketing.biz

 

Has there been any progress in this initiative? I'm unsure of how to set up this system using the suggested method from earlier messages. Please let me know if there is an easier way.

Moderator

At this time we still do not offer this as a basic feature of our product.  Unfortunately, this is not something we are likely to see this year.

Occasional Visitor

Today I was in a team meeting and the topic of client birthday greetings came up. Most of the team uses MailChimp, and the discussion revolved around designing and updating contact lists.

 

Having never seen a Constant Contact option for this feature, I resolved to find the correct field and to begin adding birth dates to my contact lists.

 

I confess myself surprised to learn Constant Contact has never added this option despite many online requests over the years.

 

Is there an underlying reason this function has not been added? May we anticipate its being added? Rather than switching services to add one feature, I would prefer staying with a service I have liked well. However, as a professional in a relationship-dependent field, I would like to add my voice to the many who have requested the addition of a birthday greeting function.

 

Thank you,

 

Laurie MacNaughton

Moderator

Thanks for the feedback Laurie.  Definitely something we're looking to add in the future, but it is unlikely to be something we are adding in 2012.  We are working on some other really big features and enhancements that you'll see rolled out throughout the year and we just don't have the bandwidth to hit on all of those features plus this.

Visitor

Hello - I am a new Development Associate for one of your non-profit customers and this is exactly the type of thing we want to implement. I eagerly await hearing news that the capability to send a b-day email was developed!

New Member

Please add me to the list of clients who want this, as well. I am very surprised that you have not implemented this yet and that we have to go through that whole process for something other systems already have in place. Please keep us updated on when you see this feature rolling out.

Moderator

I just wanted to touch base with this thread, and mention that we are still monitoring it, even if we don't reply. Thanks for all your feedback!

Visitor

I would love to add my name to the list of people who would like to be able to do this.  Not only for birthdays but other dates as well  (Anniversary dates, kids birthday's etc).


This would be a great tool to help build a deeper relationship with your clients.  Doing it manually is technically complicated and few of your subscribers are going to be able to set it up.

CTCT Employee

Hi, I have added you to the list of users requesting this feature.  Thank you for the feedback.

 

Best Regards,

Shannon W.

API Support Specialist

Occasional Visitor

Please add me to the list as well, this is a tool that would be greatly appricated.

CTCT Employee

Hi Jason,

 

Thank you for the feedback.  I have added you to the list of users requesting this feature.

 

Best Regards,

Shannon W.

API Support Specialist

New Member

We have script for send out an email to each of subscribers on the subscriber's birthday

If you would like get more about script then send email to us:- info@magicsparktechnology.com

 

Thank You.

CTCT Employee

Thank you for posting this for the developer community!  We do have our hopes up to be able to provide more help on transactional emails and collecting contacts by birthday in the coming year.

 

Best Regards,

Shannon W.

API Support Specialist

New Member

I too have many clients that are in need of this option, i am also a little surprised that it has taken this long to create such a feature.. I do love your service and would hate to have to switch to anouther email tool for a simple addon but this seems to be long overdue.

 

hope to see it soon!

Honored Contributor

Hi Julie!

 

I have added your name to the list of customers who have asked for this feature so that our developers will know that our customers are continuing to ask for this.

 

Sincerely,

Elijah G.

Tier 2 Support

Occasional Visitor

Wow this is one of hte most commonly used email marketing techniques and yet it's been over two years with no movement ont he project Constant Contact really needs to get their act together and start making meaningful improvements and accelerating the pace of taking customer suggestions and incorporating them into the solution they offer. AS it stand this will likely be the reason I move my company's list of over 40k emails to mail chimp, I was still debating this move but based on this pathetic response by CC it makes the decision much easier now.

Occasional Participant

It is disappointing that there has been know movement on a feature that is so dominent in the customer loyalty arena.  We had to take this segment of our business to another provider.  Still using Constant Contact, but I'm starting to wonder if we have a voice here.  Show us some love CC :smileyface:

Honored Contributor

Hi Ben and Michael,

 

I apologize that we do not have an anniversary feature at this time.  I have passed along your feedback and it is not something that is currently on our near-term roadmap.  If I hear of any changes, we will let you know here in the Community. Please keep your feedback coming because we submit it to our developers and product managers who then use this data to create new enhancements to help you.

 

Thank you again!

Occasional Visitor

Based on the way CC respondsed to this request by basicly doing nothing why would I ever waste my time and energy providing any feedback to CC?

 

 I'd love to se a list of what exactly has CC been doing in the last 2-3 years in terms of adding features or imrpovign their product, personally I don't recall any significant improvements or new features ot the email marketing system over this period. Is there a publicly available release log that shows what has been improved or added to justify the delay in responding the request to add an automatic birthday email feature?

Honored Contributor

Unfortunately, we don't have a log that shows all of our enhancements. But we do have a Blog that shows all of our Email Marketing updates and we also send out email communications. I'd be happy to give you the links to sign up for that mailing list and/or to get the blog posts for you.

 

I apologize for any inconvenience.  

Occasional Visitor

Please let me know when we can send customers a coupon on their birthday.  I believe your competitors offer this service.  

CTCT Employee

I have added you to the list of customers requesting this.  Thank you for the feedback.  I will keep this thread updated when we roll a birthday function out.

New Member

+1 We NEED this feature, I believe the chimp folks have had this up and running for ages. I'm not a developer but this request is as OLD as time itself!

 

You guys are good with stats, take a look at the number of posts on this thread! I'm sure you can figure out that for everyone that took the care to find this thread and post there are a bunch other people expecting this feature.

 

How many of them, before signing up, might have Google'd this feature and find it lacking on CC but available elsewhere? How many of them using mailchimp instead of CC?

 

 

CTCT Employee

Hi,

 

I agree that we should add this feature, and I understand your frustration.  I have added you to the list of customers requesting this.

 

Any developers who come across this, please do look at Dave Berard's post on the first page of this thread for a workaround.

 

Despite the length of this thread and the fact that it is on the developer forums, I think most people who have added comments are looking for birthday emails to be a standard feature NOT requiring coding expertise.  Non-developers, the page I'm linking to here about birthday emails would be a better place to request the feature. 

 

Best Regards,

Shannon W.

API Support Specialist

Occasional Visitor

Please add me to the list of people that want Constant Contact to offer this service. Thanks

CTCT Employee

Thank you for the feedback, I have added you to the list.

 

Best Regards,

Shannon W.

API Support Specialist

Member

Please add me to the list of people requesting this function. Thanks!

CTCT Employee

Hi,

 

Thank you for the feedback; I have added you to the list.

 

Best Regards,

Shannon W.

API Support Specialist

Member

Could you add me to the list as well? This would be a great feature that could be added to your marketng as well

CTCT Employee

Thank you for the feedback; I have added you to the list.

Please add me to the list of people requesting this feature. Thanks!

CTCT Employee

Thank you for the feedback; I have added you to the list.  We are hoping to add this feature late this year.

Visitor

Add me as well. Our business very much wants to offer this to our email subscribers.

CTCT Employee

Hi Ross,

 

You have been added.

 

Best Regards,

Shannon W.

API Support Specialist

CTCT Employee

Thank you to everyone for contributing to threads to improve our products.  The webservices (API) team is aware of the desire for this feature, but this needs implemented as a feature within Constant Contact before we can add it to the API.  Please post here, on our product feedback boards, if you want to be able to send birthday emails or would like a birthday-based autoresponder.

 

Developers, please see our suggestions on the first page of this thread for ways that you can implement birthday emails on your side.

 

Best Regards,

Shannon W.

API Support Specialist

Member

Please get the birthday auto responder set up asap!

CTCT Employee

Hi Kari. I have forwarded your request on to our email development team. This is a frequently requested feature, and we are investigating whether it can be added and how to do it.

Occasional Visitor

Thanks, what is the link for mail chimp?

Occasional Visitor
I've always been able to create a customer list of birthdays...been using this for over 5 years. now all the birthdays are gone! seriously, you can't transfer all the information so I don't have inconvenience my guests? this is ridiculous!
Moderator
Status changed to: New
 
Moderator

I am sorry to hear of this frustration. No information was lost in the update that we have heard. Was this information in a custom field or a preset field?