automated emails

[HenrietteR]

I should be able to add an email to an existing automated thread after it finishes, and it should still send it. As of right now, if all emails in a series have been sent, and you add one more, it will not send it out to the contacts that have completed the series, only to new ones added that will run through the series. Doesn't make sense. Please add that as a feature.

[Rob_L]

Hi @HenrietteR

Thanks for your great feedback. I can absolutely understand how it would be helpful to have those contacts that have already completed a series re-queue when a new email is added to the end of the series. I'm going to bring this feedback back to our design team and open this topic up for voting so other customers have the opportunity to second your feedback.

Thank,

Rob L.