Hi, I called today because you changed the event feature and I am unable to access the information I need for my events. I called to day, 8/16/13 and talked to a women who said she would create a document with my needed information and send it to me within the next half hour. That was at 3:15 pst. It is now 7:58 pm and I have not received any email from her even though I gave her two emails to reply to. Please pass this along to management.
I am very disappointed in the changes you made on this feature without any warning or even a trial. We schedule many events using your service and I don't appreciate the lack of warning and I am dissatisfied with the changes. I am unable to download a list of participants and their registered guests which we use to sign them in to class. I also use that list to send a personal email to participants. The changes you made don't allow me to do that without hours of cutting pasting and deleting from multiple documents from your site. Again, I am completely dissatisfied with the changes and your lack of customer services. I want to know what you are going to do to remedy this problem which will have a negative impact on my income. Patricia
I want to add to my last post. The participant list will NOT EVEN DOWNLOAD! I have to send 60 students a change in class location for this Sunday's class. I cannot do that with these changes you made! Please fix this or go back to the previous design. Patricia
still more to the previous emails, maybe I should post this on facebook. I need the participant information that was captured in the last event feature design. It included coupon voucher numbers and guest emails/contact information which we also need to check in participants. I cannot access this information now without going into hundreds of individual participant files on your site!!!! This is a waste of my time and money!
Also, I just realized why your employee didn't send me the files she said she would send. It cannot be done without hours of work. I am having to do it now for classes this weekend of close to 100 participants. Again, I am very, disappointed and disgusted at this point with your terrible services. Patricia