Other Campaign Experience

Your email marketing tools are excellent, but the editor for the landing page is about as bad an interface as I've ever seen. Outdated, not user-friendly, absolutely frustrating and maddening to use. ... View more

Please allow registrants and guest to be checked in separately! Otherwise we have to disable that function and have less people at our events. ... View more

Please provide the ability to edit the calendar appointment for an event that is generated by the "Add to calendar" feature. I would like to be able to get a link to the actual webinar in the calendar invite itself. The link in the calendar invite goes back to the registration page, where an attendee will not see a link to the actual online event. So the calendar invite doesn't really do anything for an attendee besides reserve the date and time. They have to revisit reminder emails or their confirmation email in order to get the webinar link. We have many webinar attendees emailing us for the webinar link because they are relying on the calendar appointment, which doesn't contain it. ... View more

The URL assigned to events is too long and hard. Would like to create a custom URL that is easy to remember. ie; events.contantcontact.com/register/myeventname You could let the user put whatever he wanted in the "myeventname" part. ... View more

The EventSpot templates allow for a 900 pixel wide logo image but your system automatically compresses all large images to 800 pixels wide and reduces the clarity. When using the edit function, enlarging the image makes it into a blurry mess. Leaving the image at 800 pixels makes it look like it's floating. Both of these options look unprofessional. You should allow 900 pixel images OR change your templates so they are only 800 pixels wide. ... View more

So now I have to copy and paste into a whole new email. ... View more

The ticket states "We'll scan this when you check in" We are not using the scan feature. NEED TO HAVE THE ABILITY TO REMOVE THAT MESSAGE AND THE QR CODE FROM THE TICKET!!!!! ... View more

It frustrates me that I cannot delete a draft invitation. It seems counter-intuitive that one can delete draft emails but not draft invitations. ... View more

In the new Event Spot, you have a check box for "Add this even to my calendar". Apparently, clicking that box removes the twitter and facebook links from my registration confirmation. This is very unclear. It was much clearer before. It should say something like "Remove Twitter and Facebook links from registration" or something more obvious. How would I know that not adding it to my calendar meant that you would remove those links? ... View more

I'm the designer after I my work is complete, the sales team publishes the final event. I have to have all elements complete before they publish for review. This new workflow makes my workflow very difficult, since I cannot show the review team the invitation. They consider the invitation the most important part of the event because that is what the clients or customer sees first. ... View more

It is OPT OUT to have the button pre-selected for being added to the email list. OPT-IN would be leaving it blank and then asking them to select it. MOST people will not pay close attention to deselect it IF they do not want to be added to the list. If someone wants to be added, they will take the intitiative to SELECT the option. I DO NOT want ANYONE on my list who does not want to be on my list. Please advise if this is possible or if anyone else has had the same feedback. A prersonal call would be wonderful:  ... View more

After a conference held in November we wanted to send out a feedback survey. We were not able to do so from the Event area, because we did not have the survey ready within 30 days of event closing. Exporting the registration list and adding each contact to a new list manually (to avoid duplicates) was time-consuming. If there is an easier way to do this, we did not have time to seek it out before launching the survey as soon as we wanted. ... View more

Need to show UK times as BST ... View more

On an event page, we would like to change the text in the footer under the Register button so it shows the address of the office that is hosting the event. This footer information is pulled from global account settings. We think it is confusing to users to be invited to an event in Colorado but the footer lists an address from our account, which is our headquarters in California. ... View more

Please consider making invitations in Event Spot as versatile and customizable as regular Emails. We use Event Spot so often and are frustrated by the lack of options available there. Some examples: - allow the use of a variety of templates - allow a wider range of block types to be used in any template (i.e. divider blocks) Thanks! ... View more

I find the mobile view of events problematic. When people click the event link on mobile or tablet they are directed to the registration page instead of the event landing page. Most don't notice the teeny tiny letters that say "desktop view" at the bottom. It would be much more helpful if there was a LARGE NOTICEABLE clickable link or button that says "click here for more event details." I receive unnecessary emails from people who say "I went to the link but didn't see any information only a registration page." And have probably lost countless leads and conversions due to people landing on that page and not seeing the information they're looking for. ... View more

Because our events are small and in high demand, it's very important for us to be able to tell potential attendees when the event will go live and be ready for sign-ups. Currently, we are trying to solve this problem on our website, and only adding the link at the "go live" date and time. It would be much easier, efficient, and convenient if EventSpot had an option to specify the date and time when the event will go live, and up until that time, display an "event not yet open" message at the URL for the event. ... View more

Maybe I'm not doing it correctly but when I hit the tab to email non re-sponders not much carries over. I basically have to redesign the whole event. Why can't it just do a basic clone of the original? ... View more

I would like to create my own custom theme and have it available as a choice for each event I create. I can accomplish that now by copying an event that i have but I find that cumbersome. If I can create my own custom theme for my landing page with my logo, colors, etc, it would make life a little easier. Thank you! ... View more