need for Spanish language accents and tildes for event forms and registration

I am working in Colombia. The registration reports and emails come to us with strange characters for letters with accents on vowels and the tilde on n's. I have requested that you work on this a couple of times before. Please see what you can do. Many Thanks, Carol Zahner, Bogotá, Colombia

Status changed to: New

Hi @CarolZ5 

Thanks for posting. I know this is a known issue that we're looking more into. I'll keep you updated!


Has there been any update on this. I have no problem with the e-mails but when we share to facebook the accent marks appear with a "?"


Unfortunately I do not have any update at this time. This issue has been submitted to our engineering team for a resolution.

Status changed to: Voting Open
Occasional Participant


We are an Spanish company using C.C. intensively.

We suffer from the same problem when creating Events:

- The Registration Form supports accented letters and special latin characters (such as É, á, ó, ñ, ç, ¿, ¡ ). These are extremely common and imprescindible in Spanish.

Preview of Registration form: OK

- BUT the Landing Page -created automatically out of the registration form- does not support these characters: Instead an strange symbol is displayed, what makes a horrible and unreadable appearance.

Preview of Landing Page: NOT OK


This is a very severe issue that makes C.C. unusable for the Event management, our customers will have a bad experience and our reputation affected.


I have not seen any support note that suggest possible workarounds.

It is possible that selecting certain Fonts or by the usage of specific HTML commands there could be a temporary solution.

Can you please help?

Thanks a lot in advance

Occasional Participant

Please treat this as an urgently needed function!

Converting the text to unicode for subject line (as suggested by support team) also does not work.  Mail is delivered as unicode characters.

Status changed to: Closed - Not Enough Votes
Regular Participant

Update? Has this been resolved. I need to use an accent for a proper name. Accent and special characters are very common. It would be useful to have a straight forward way to use them.


The option to use Spanish language buttons and instructions in the event registration forms would be so useful. 


I would also be very grateful for the ability to add a tilde or an accent mark on some of my material since we are a New Mexican Restaurant with a spanish name and spanish food items.

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