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payment options

payment options

you should have the option built into the system for different rates for different methods of payment, ie paypal, credit card, at door, etc.
53 Comments
Visitor

Our business uses Authorize.Net to accept MC and VISA, but we intentionally do not accept AMEX and Discover. I suggest an Event feature to allow me to select the cards to display on the form. Otherwise, AMEX people will get frustrated and walk away. Even better...setting payment up only once, and have it apply for every event. Today I must open up each event and put payment information in on each one.

Moderator
Status changed to: New
 
Moderator

Thank you for sharing this feedback, Janice. 

Member
We have an event we hold every year for vendors, and this year we are handling our registration using EventSpot. One problem we have encountered is the limited number of options available for Payment Method. We allow the vendors to pay by either Check or Credit Memo, but since Credit Memo isn't an option, we just have Check selected. We added custom fields to the registration form to let them pick if they are paying by check or credit memo, but since this isn't connected to the payment method in the system, the confirmation emails for these registrants don't make sense (they chose Credit Memo, but it says Payment Method: Check) There are two ways that this could be improved. Ideally, we would love to see you add an additional form of payment that is customizable, so we could put any text we want for the name of the form of payment. Alternatively, if we had more control over what shows up on the confirmation emails that would help as well. Thank you!
Moderator
Status changed to: New
 
Moderator

Thanks for sharing this feedback!

Occasional Visitor
I'm very displeased to find out that after purchasing Eventspot, I cannot use the gateway provider for my merchant account that I already have. I should not be required to use your preferred provider, I should be able to directly link to the one I have.
Advisor
Status changed to: New
 
Advisor

Hi,

 

Thank you for your post. We appreciate your feedback and are always looking for ways to improve our products. Adding additional gateway providers is a great idea, and I will pass your feedback onto our engineers.

 

Ken

Regular Visitor
I am with a university that is currently looking at purchasing Constant Contact. The one set back is that the university will be using TouchNet-Marketplace for credit card payments. Constant Contact does not integrate with that. I have not checked into the options with WePay for PayPal as far as fees, but there needs to be some way that I can place a disclaimer and fee increase on the Constant Contact side. This would allow attendees registering to know that the fees associated with paying by a credit card will be passed along to them.