As a UK user we use WorldPay for our credit card online payments. Would you also consider connecting to this gateway?
Thanks for sharing this feedback. Have you considered using a Access Code to allow the people using their club account to not be charged through EventSpot but instead allow them to complete registration for "free" so you can charge them later? Here's and FAQ on access codes: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5595-differences-between-discount-a...
Our business uses Authorize.Net to accept MC and VISA, but we intentionally do not accept AMEX and Discover. I suggest an Event feature to allow me to select the cards to display on the form. Otherwise, AMEX people will get frustrated and walk away. Even better...setting payment up only once, and have it apply for every event. Today I must open up each event and put payment information in on each one.
Thank you for sharing this feedback, Janice.
Thanks for sharing this feedback!
Thank you for your post. We appreciate your feedback and are always looking for ways to improve our products. Adding additional gateway providers is a great idea, and I will pass your feedback onto our engineers.
Thanks for posting this feedback. You're right that we don't integrate with TouchNet at this time but this is something to look into for the future.
Have you tried including the disclaimer on the sign up form as a text box?
I'd really like to see more payment solution options to use with EventSpot, other than PayPal, that will accept Canadian accounts. WePay and ProPay only accept U.S. accounts.
Thanks for posting this feedback!
Currently Event Spot only supports PayPal for payments if you're Canadian based. Our registrants are increasingly from organizations where they are not allowed to use PayPal with their corporate credit cards, and PayPal has become increasingly difficult to use for some users due to their enhanced credit card verification and account structure (which isn't appropriate for our customers or transactions through Event Spot).
Suggest Event Spot to plug in with Stripe which is similar to WePay (2.9% + $0.30, no monthly, no annual, no withdrawal fee) and supports Canadians or enhance the WePay to include Canadians so we can take payments directly on the form without directing through PayPal.
Great feedback, thanks for posting!
@JaniceP27 wrote:Our business uses Authorize.Net to accept MC and VISA, but we intentionally do not accept AMEX and Discover. I suggest an Event feature to allow me to select the cards to display on the form. Otherwise, AMEX people will get frustrated and walk away. Even better...setting payment up only once, and have it apply for every event. Today I must open up each event and put payment information in on each one.
So, are there any plans to implement this "certified great idea"? We have this issue as well, since we do not accept Discover card. It's frustrating to registrants whose charges are declined, and they are not always understanding about why the logo is there if we do not accept the card.
Even when I'm logged in, I cannot find on their website any info about Help, Contact, or Community. When a Constant Contact rep sent me a link to WePay's "Submit a Request" page. Apparently WePay does not have real-time reps.
Thank you for taking the time to share your feedback, this is a great idea!
When guests are registering for an event, Please make a payment option that states something like " Other pay/ pay Event Coordinator Directly" something to allow guests to pay me at my store in advance on my cc reader when they don't want to register online. Then I won't have to make a "pay by check" option available in order to register these guests this way even though they have paid me with cash or cc at my store. I want Pay w/ CC option or Pay at Watermelon Creek Vineyard
so I am not waiting for checks. I don't use the " Pay at The Door" Option very much.
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