registering attendees who don't have email

Hi. It would really be helpful if there was a way to register someone who does not have an email address. I realize I could use a temporary email address for them, but this seems like a lot of work when there will be multiple individuals who will be attending our event. Thanks.
12 Comments
Hannah_M
Moderator
Status changed to: New
 
Hannah_M
Moderator

Thanks for sharing this feedback!

Hannah_M
Moderator
Status changed to: Voting Open
 
GeoCatch
Frequent Participant

It would be helpful to have the ability to register someone for an event campaign who doesn't have an email address. At present, I am having to allow phone registrations still for mostly elderly folks who do not have an email address. IThe way Constant Contact is set iup to disallow manual registration means that I have to maintain two separate registration lists, which is a hassle. It seems to me that this could easily be fixed so that administrators can manually add registrants to the one list and even better, the system recognoises when there is no email address provided and reminds you to contact these registrants via phone if necessary to remind them or update them on the event. 

GeoCatch
Frequent Participant

Would be great to include this feature to help users avoid having to maintain two separate lists. 

Would also be great if the list highlights those who do not have email address so that I can see straight away who needs to be notified of event updates/reminders via phone. Thanks!

Brandon_S
Member
Status changed to: Voting Open

This is great feedback, thank you for sharing! 

Brandon_S
Member
Status changed to: Voting Open

 This is great feedback, thank you for sharing! 

GDEC
Regular Participant

Believe it or not there are people in our organization, very few, that do not have an email address and I agree there should be an easy way to integrate them into the event registration.

LoriS840
Occasional Participant

I run events for a PA public school's alumni association, which includes all ages from new grads to older graduates in their 80s. Some of our older alumni are not computer literate, and register via mail-in forms or phone, and they certainly do not use email. 

 

Yet there seems to be no way to add a registrant without an email. A database which only is email based is severely limiting, and forces one to maintain an excel sheet as well as CRM. 

 

I've found posts dating back ten years with issues about this subject, and yet it seems nothing is being done. We are currently searching for a new CRM specifically because of this issue. You should not need to maintain a separate list if you are paying for a database. 

LoriS840
Occasional Participant

I run events for a PA public school's alumni association, which includes all ages from new grads to older graduates in their 80s. Some of our older alumni are not computer literate, and register via mail-in forms or phone, and they certainly do not use email.

 

Yet there seems to be no way to add a registrant without an email. A database which only is email based is severely limiting, and forces one to maintain an excel sheet as well as CRM.

 

I've found posts dating back ten years with issues about this subject, and yet it seems nothing is being done. We are currently searching for a new CRM specifically because of this issue. You should not need to maintain a separate list if you are paying for a database.

EllenR2
Frequent Participant
I do not need email addresses for an internal event but it is forced to be a required field.
Chris__D
Employee
Status changed to: Voting Open

Hey @EllenR2, thanks for the feedback! Currently, email addresses are required in order for a registrant to register for an event. By registering with an email address, it allows users to communicate with those registrants and ensures that duplicate registrations don't occur. Since we don't have the option to not require an email address for registrants, I'll open this idea up for voting.  

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