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Overview: Sending an Automated Email Series


With Constant Contact, there are many types of automated emails you can send, helping to save you time in the long run and stay engaged with your contacts. In addition to setting up an Automated Email Series to welcome new contacts who join your list, you can also automatically send a series of relevant, timely follow-up emails to contacts when they open or click through a specific email. Because your contacts must sign up to your list or engage with an email in order to "trigger" the automated series, they've already shown interest in your business or a specific topic and are more likely to engage with similar content.


Read on to learn more about sending an automated email series.


If you have a question, let us know below!




Hey! I'm Nick and I am the Social Media & Content Manager for the Community and Social Care team here at Constant Contact, aka @CTCTHelp on Twitter. When I'm not at work you can find me kayaking, hiking, and reading.


Hi @First-NameL29861 


That's a great question! I can understand how helpful it would be to set-up your series like this for you event. However at this time the triggers for an automated series does not have this option. This is however a feature request I would be happy to submit in your account. As a workaround you can copy these emails as separate campaigns and schedule it for the specific date of your choice. If you choose to send it at an early date, you can even manually send it to new contacts who have been added to your list through our Resend Feature. Doing this allows you to make sure the campaign is delivered at the correct time of your choice.

Occasional Contributor

Is it possible to insert, as the first email in a welcome series, the CONFIRM OPTIN email, or put a button in the first email that does this ?


I have just turned on Confirmed Opt-In and now cant work out how to interface with my website as I use WPFORMS.... and it goes through my optin series but i need a button to confirm opting in to begin.

CTCT Employee

Hello @CraftingLife-WithWendy ,


Once you have turned Confirmed Opt-In on, there is an automatic email that is sent out to complete the sign up. You shouldn't need to add an Opt-In confirmation email to a series.


However, if you don't want to use Confirmed Opt-In, there is one pre-existing template in the template picker that you could add to an automated series that is for confirming opt-ins. You can search the term "opt-in" and it will show you the "CASL Permission" template. You can edit this template to address the specific reason why you are having the contact re-confirm their opt-in.