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Adding Multiple Users To Your Account


UpdatedMarch 2018


Many account owners find the need to give others access to their Constant Contact account, however some may be afraid to give full access to personal and/or sensitive information stored within the account. Fear no more! It is now possible for you to create additional user log-ins for your account with varying levels of access and provide them with their own login credentials.

You can assign a role to your additional users to restrict their access in the account while allowing them to contribute to the campaign.  The roles available for your account are:

There are different ways each user will be limited depends on the assigned role. If you're not sure which role to assign to someone, check out what an Account Manager can do, and what a Campaign Creator can do.

The number of additional users available depends on your pricing package. See how many users you can add by going to the upper right corner of your screen and clicking the Profile Icon and then Plans & Pricing.

As an account owner, you can add additional users to your account, edit the user information, and deactivate users that no longer need access (they can be reactivated later).   Here is how:

  1. Click the Profile Icon and then My Account.
  2.  On the right-hand side, click "Add Users" or “Manage Users” in the Account User section depending on what you want to do..
    Add users
  3.  Fill out the required fields for the new user, including selecting their role, then click Save.
    MY account

    Now you have multiple people able to use your account but without you having to give out your login credentials.  


Contributing Developer

No change to different levels of permission in 8 years.  

CTCT Employee

Hello @TammyK22 


At this time we do not have a way to limit access to additional users on the account. We certainly take your feedback seriously and I highly suggest leaving some for us with the feedback button in your account


User roles have definitely been a hot topic and there has been some conversation about how we will implement it in the future but as of this time no concrete dates or information. 


Thank you for posting!

Occasional Organizer

Yes, I too could definitely use additional roles for multiple users!  Please implement this option as not all users need or should have full permissions, yet they need access to the account to view reports, make some edits, add contact lists, etc. The sooner the better!  Thank you! 

Honored Contributor

HI @LisaS8858


Thanks for your feedback. Would you please submit/vote on the idea for this in our Roles and Account Details Feedback Board?


Thanks in advance!

Occasional Organizer

I voted. :smileyface: