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Adding Multiple Users To Your Account

Advisor

UpdatedMarch 2018

 

Many account owners find the need to give others access to their Constant Contact account, however some may be afraid to give full access to personal and/or sensitive information stored within the account. Fear no more! It is now possible for you to create additional user log-ins for your account with varying levels of access and provide them with their own login credentials.

You can assign a role to your additional users to restrict their access in the account while allowing them to contribute to the campaign.  The roles available for your account are:

There are different ways each user will be limited depends on the assigned role. If you're not sure which role to assign to someone, check out what an Account Manager can do, and what a Campaign Creator can do.

The number of additional users available depends on your pricing package. See how many users you can add by going to the upper right corner of your screen and clicking the Profile Icon and then Plans & Pricing.

As an account owner, you can add additional users to your account, edit the user information, and deactivate users that no longer need access (they can be reactivated later).   Here is how:

  1. Click the Profile Icon and then My Account.
    NewMyAccount_MyAccount.png
  2.  On the right-hand side, click "Add Users" or “Manage Users” in the Account User section depending on what you want to do..
    Add users
  3.  Fill out the required fields for the new user, including selecting their role, then click Save.
    MY account


    Now you have multiple people able to use your account but without you having to give out your login credentials.  

Eric_G

85 Comments
Honored Contributor

Awesome! Thanks for helping us to get the features that you want!

Visitor
We have 2 users listed for our nonprofit. I need to add another user and can't find the place to do that. Are we limited to 2?
Moderator

Hi @KarenK667 

As long as you are logged in as the account owner you can add a new user by clicking My Account > Manage My Users. 

 

Hope this helps, 

Occasional Visitor
I tried from a mac and PC and can't add a second user. System just hangs. Not good.
All Star
How do I add a second person to be able to add/edit emails for this account? Teresa McMahan