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How to Edit Your Footer

Honored Contributor

UPDATED: March 2018

 

Every email sent out via Constant Contact has a footer in it. That footer has certain information that can be edited by you and other information that can only be edited by Constant Contact. Certain aspects are required by the CAN-SPAM Act and those won’t be able to be removed.

 

Let’s take a look at a standard footer and see what can and cannot be edited.

third-gen-editor-footer.png

  1. SafeUnsubscribe Link: This link is to allow your contact to unsubscribe and can only be removed by Constant Contact.
  2. Update Profile: This cannot be removed, but you can update what the page looks like. Click here to learn more.
  3. About our service provider: This cannot be removed and is required by law.
  4. The Constant Contact Logo: This can be removed if you are a paying customer. Just contact us here or contact Support
  5. Your Organization's name and physical address: This is required due to the January 1, 2004 U.S. federal anti-spam legislation that went into effect that requires all email communications to include the sender’s physical address. See more info here

If you want to edit the footer in a specific email, just click on the footer itself and edit in the overlay the following:

 

  • Your Physical Address (this only changes for this specific email, overall changes are made in My Settings > Organization Address)

 

If your business or organization has its own Privacy Policy, you can host a link to it in the footer of your emails.

 

There are some items that you can change in the Footer to make it a Custom Footer. We do that here in our Custom Services Department for a fee of $99.

 

  • You can adjust the colors, layout, text, font
  • Include your own company logo
  • Change the wording of the SafeUnsubscribe Link
  • Redirect your contacts to your own Privacy Policy (pending approval)

If you’re interested in having a Custom Footer, let us know and we’ll have someone get in contact with you! Otherwise, go ahead and start modifying what you can to make the footer yours!

Marissa_R

8 Comments

Maybe give us a white or black option, or solid color picker command for the mandatory footers? Just so there's a better blend for dark backgrounds? Just an idea.

Moderator

Hi @KazaFireEquipment

 

Thank you for sharing your feedback on this. I apologize these options are not available in our email templates. At this time changes like this can only be made through a Custom Footer. I also would suggest posting feedback like this in our Feedback Board. This section is a great place to submit feedback as it's monitored by members of our product and engineering team!

Occasional Visitor

Why no phone number

CTCT Employee

Hello @EarlE9,

 

If you're going for a custom branded footer, you can also add almost any reasonable additional text that you would like.  This is usually used for adding disclaimer text, or other business specific information, but it can absolutely include a phone number.

I have also seen occasions where people will manually add it after their company name.  So that when editing their footer info it says 
Company name: (name)  |  (phone number)

CFI
Member

Hi there, is it possible to add a SECOND address to the email footer? We're an NGO based in Cambodia but our board is in the US. We'd like both addresses on our newsletters.

 

Thanks in advance.